Write what you mean. Avoid jargon. Cut dead wood. Don’t waffle. Use correct grammar and punctuation.
You don’t need to be an expert in grammar, punctuation and use of English. The trick to being a good writer is to recognise what you don’t know – and know where you can find clear accurate information.
Use the resources in these books and websites
Download our handy fact-sheets:
Grammar, punctuation and use of English
What are the easiest ways to write in plain English?
Quick Guide to Plain English 673KB
When do you use a comma, a hyphen or a semi-colon?
Quick Punctuation Guide 891KB
We all need reminders about grammar sometimes
Quick Grammar Guide 556KB
What are some of the most common errors of grammar and punctuation?
Ten Common Errors 623KB
Lots of English words are commonly confused. Do you know the difference between effect and affect? Principle and principal? Imply and infer?
Commonly Confused Words 258KB
Customer communications – email and web content
How can you be sure your emails and letters are effective?
Customer Communications with Impact 830KB
Would you like to make your web content user-friendly and effective?
Writing for the Web 1.14MB
Learn how to make your web content accessible – and achieve WCAG 2.0
Web Accessibility 1MB
What’s the best way to edit effectively?
Editing for Results 671KB
A handy checklist, to ensure you’re writing with clarity, brevity and humanity
Writing & Editing Checklist 1.03MB
Repeating the same phrases in minutes can get tedious
Minutes – Useful Phrases 896KB