Do you need to ensure that your organisation’s minutes are clear, concise and accurately reflect the decisions taken and actions agreed at a meeting? Would you like to be confident that the notes taken and the minutes created will produce a valuable record of a meeting?
Do you need professional minutes to reflect good governance and transparency?
Participants will gain confidence in their skills on this half-day workshop-style course. You will also learn about best practice, how to listen more effectively and how to write less during a meeting – and how to ensure completed minutes achieve their objectives.
On successful completion of this course, participants will be able to:
- Understand the role and responsibilities of the minute-taker
- Create minutes that are a clear, concise, accurate record of salient points of a meeting
- Listen more effectively and take shorter notes
- Use simple techniques to write clearly and concisely
See the blog Five top tips for minute-takers: How to take fewer notes in a meeting
Part 1 – Introduction
- Best practice: defining good minutes
- What are the key skills for minute-taking?
- Style of different types of minutes: formal and informal
- Practical: A to Z of taking minutes
Part 2 – Before and during a meeting
- Use a meetings checklist
- Create an effective agenda
- Listen more confidently – for salient points (and decide what to leave out)
- Take shorter clearer notes (to speed up transcribing)
- Practice: Taking minutes in a meeting, using guided role-play (notes provided)
Part 3 – After a meeting
- Templates for formal and informal minutes
- Practice: Writing up minutes from the role-play
- Writing tips: effective lists / active voice / being concise
- Useful phrases for formal minutes
- Practice: Editing minutes from the role-play
Before the course
On one-day courses, we ask participants to:
- Complete an online questionnaire about objectives, minute-taking experience and issues they would like to cover.
- Send examples of minutes they have written recently. They will be used in an individual editing exercise during the final part of the course (as a tool to measure progress and skills).
Download course outlines