We are committed to clear, customer-focused communications. We hired Plain English Ireland to help us enhance the way we communicate with our customers through our many channels.
Since 2006, Sarah Marriott has presented workshops in drafting client communications for solicitors and also minute-taking and business English for secretarial staff. These were customised to our needs with plenty of practical exercises using authentic materials. This made the service that Sarah and her team provided very valuable to our staff.