Have you ever wished it was easy to understand a tax form or social welfare rules? Well, you may soon get your wish.
All government departments will have to write to the public in plain English (or Irish) after the Plain Language Bill 2019 is passed.
When you’re writing for work, it’s vital that your style is polished, correct and clear. It’s also important that an organisation’s communications style is consistent – and that’s where a style guide can help.
An off-the-shelf style guide can be useful – but a customised one for your organisation is much more effective. Our ‘Build your own style guide’ will help you develop your own personalised communications style.
Under the new data protection regulation (GDPR), all companies or organisations which use customers’ personal information, must explain how they process this data.
GDPR also requires that all information provided is concise, transparent, intelligible and easily accessible. Using plain English can help customers to understand quickly and easily.
Our tips and examples can help . . .
Congratulations to the HSE, which has recently launched Communicating Clearly – guidelines to show staff how they can use plain English. It covers ways to make all writing more readable, such as using ordinary words where possible or, where that’s not possible, to clearly explain the jargon or technical terms. Take a look at an extract . . .