Would you like your communications
to stand out from the crowd?
For better business writing, use plain English
How we help you to communicate with greater impact
Our lively, highly practical courses show you how to write clearly, concisely and effectively in letters, emails, websites, product brochures and more.
We can help to ensure all your customer communications are clear, concise, correct and user-focused.
Developing an in-house style guide supports all your customer-facing teams and helps to ensure you have a consistency of style and tone.
We work with people like you
Banks and insurance companies must use plain English, to comply with the Central Bank’s Consumer Protection Code. We can help – with training courses and editing services
Writers in the public sector need to communicate clearly and in plain English. We can help you to ensure all writing is clear, polished and professional.
Many legal writers use six words where one will do – but no-one wants to read waffle. Our training courses show lawyers and support staff how to write clearly, concisely and correctly.
Universities and institutes of technology produce a large amount of written material. Our courses provide the skills to write clearly and effectively for different audiences.
University College Cork
Great course . . . Excellent tips . . . I found if very helpful and useful . . . It’s always good to recognise where to listen and what to write . . . I’ve learnt good skills which I will put into practice . . . I enjoyed the course . . . I learnt how to be more conscious of note-taking . . .Very beneficial. – Participants on the course: Minute-taking Made Easy.
Under the new data protection regulation (GDPR), all companies or organisations which use customers’ personal information, must explain how they process this data.
GDPR also requires that all information provided is concise, transparent, intelligible and easily accessible. Using plain English can help customers to understand quickly and easily.
Our tips and examples can help.
Write what you mean. Avoid jargon. Cut dead wood. Don’t waffle. Use correct grammar and punctuation.