Training in better business writing

We help you to stand out from the crowd

Keep it crystal clear – don’t drown in jargon!

Write in plain English
Editing and proofreading services

Ensure your writing is clear, concise and readable

You’ll be in good company

Our clients include financial services, legal firms and the public sector

Choose a writing style that fits

We help you build an in-house style guide

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Are all your written communications strong, clear, concise and polished?

Do you want your intended readers to understand the first time they read? As ex-journalists, we understand your challenges – and we share our expertise to help you to write confidently and successfully at work.

Using plain English in a professional style helps you reach your intended readers. Plain English means adapting your language, tone and layout to make it easy for your target audiences to read, skim or scan – and get your messages quickly and effortlessly.

Our business-writing skills courses give you the skills to apply plain professional English to everything your write, from emails to reports and minutes. You can get the challenging, engaging and practical training you need, with tailored courses for small groups (delivered on your site). We can also edit and proofread anything you write.

How we help you to communicate with greater impact

Business writing courses

Our tailored writing courses give you the skills to write clearly, concisely and effectively at work. Read more

Editing and proofreading

We can help to ensure all your customer communications are clear, concise, correct and user-focused. Read more

Style guides

Developing an in-house style guide supports all your customer-facing teams and helps to ensure you have a consistency of style and tone. Read more

Build your own style guide

Contact information

There are many ways to present your contact details – but you should be consistent. Choose from the styles here.

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Dates and times

Decide how to write dates and times with our style guide

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Writing numbers in different ways in the same documents can look like a mistake! Use our rules to help you look professional.

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Latest blog posts

How to explain GDPR in plain English

Under the new data protection regulation (GDPR), all companies or organisations which use customers’ personal information, must explain how they process this data.

GDPR also requires that all information provided is concise, transparent, intelligible and easily accessible. Using plain English can help customers to understand quickly and easily.

Our tips and examples can help . . .

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Writing tips

Write what you mean. Avoid jargon. Cut dead wood. Don’t waffle. Use correct grammar and punctuation.

You don’t need to be an expert in grammar, punctuation and use of English to be a good writer. The trick is to know where you can get clear, correct and helpful information.

See our writing fact-sheets