For better business writing – use plain English
Did you know that plain English improves customer satisfaction and saves money?
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- BT cut customer queries by 25% by using plain English
- Cardiff City Council introduced a plain English guide for staff because badly written letters cost it £120,000 a year
- A UK government plain English initiative saved £9 million in printing costs
Training in better business writing will show results – guaranteed
Are you sure all your written communications achieve maximum impact? We specialise in creating customised in-house courses for individuals and small groups.
Our short training courses for the public and private sectors focus on exactly what your organisation needs, so all participants go away with the skills and confidence to write in clear, concise, polished English. As professional writers (ex-Irish Times journalists), we share our expertise and enthusiasm to ensure participants learn how to use plain English effectively.
Training courses in 2012
We also give open / public courses for professionals who want to improve their writing at work. The next open courses are:
May
Minute-taking in the Public Sector (22nd)
Writing for the Web (25th)
June
Editing and Proofreading (11th)
Writing in Plain English (12th)
Business Writing Skills (25th)
Minute-taking Made Easy (26th)
Vote in the Plain English poll