For better business writing – use plain English

• • BT cut customer queries by 25% by using plain English
  • Cardiff City Council introduced a plain English guide for staff because badly written letters cost it £120,000 a year
  • A UK government plain English initiative saved £9 million in printing costs

Training in better business writing will show results guaranteed
Are you sure all your written communications achieve maximum impact? We specialise in creating customised in-house courses for individuals and small groups. Our short training courses for the public and private sectors focus on exactly what your organisation needs, so all participants go away with the skills and confidence to write in clear, concise, polished English. As professional writers (ex-Irish Times journalists), we share our expertise and enthusiasm to ensure participants learn how to use plain English effectively.

Training courses in 2012
We also give open / public courses for professionals who want to improve their writing at work. The next open courses are: